Shipping
STANDARD SHIPPING CHARGES:
We ship to continental US addresses only.
| ORDER TOTAL | SHIPPING FEE |
| Up to $24.99 | $6.95 |
| $25.00 to $49.99 | $7.95 |
| $50.00 to $74.99 | $8.95 |
| $75.00 to $149.99 | $9.95 |
| $150 or more | FREE |
| *Most ship within 24 hours and arrive within 1-4 business days from ship date. Please call or email us if you need your order expedited. | |
WHEN WILL MY ORDER SHIP? Excluding weekends and holidays, most orders received by 12 noon EST will ship the same day. All other orders are shipped within 24 hours and should arrive within 1-4 business days. Exceptions include: incomplete orders, incorrect address, backordered items, customized items, built to order items, or if we have questions about your order. Some items may arrive in separate shipments. If any part of your order is backordered, we will notify you via email. If we have questions about your order, we will also notify you via email.
SHIPPING ADDRESSES: We do not ship to Alaska, Hawaii, US territories, APO, FPO or PO Box addresses. Please provide a physical address located in the continental United States for shipping. Providing an invalid address may cause delay, additional shipping fees or cancellation of your order.
SHIPPING METHOD: IdealGardenLights.com uses UPS, FEDEX and USPS to ship to the continental
STANDARD DELIVERY: Most orders are shipped via standard ground service and will generally arrive in 1-5 business days. To keep our shipping fees low and to continue to offer free shipping options, your order will ship using the quickest and most reliable shipping options available. At this time, we ship orders to the continental
EXPEDITED SHIPPING: Most orders arrive within 1-4 business days. If you need your order expedited, please call or email us so we can provide a quote for actual cost and/or let you know when your order is estimated to arrive. In most cases, expedited shipping is not necessary and save our customers money.
PLEASE INSPECT YOUR PACKAGE: Check packages carefully before accepting from the carrier. Take photos, if possible, showing damaged box and or contents. Contact carrier immediately if any items are damaged. Some items damaged in transit may need to be filed with the carrier.
SHIPPING OFFERS AND DISCOUNTS: Any current shipping offers or discounts will be applied at checkout. Please note some offers require a discount code during checkout.
HOLIDAYS: Shippers (UPS, FEDEX and USPS) do not deliver on major holidays, therefore your order will ship the next business day. We are closed on the following holidays and will process your order the next business day: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Friday after Thanksgiving, Christmas Eve, Christmas Day, and New Year's Eve.
OUT OF STOCK OR BACKORDERED ITEMS: Some backordered items can be preordered and will ship when the item(s) is back in stock. Occasionally some items will sell out before we are able to update our website. If this happens we will make every effort to locate the item with another vendor, without affecting the normal delivery of your items. If there will be any delay in shipment we will notify you via email.
CANCELLATION: Cancellations must be made within 1 hour of placing the order, so long as the order has not already been packaged to ship. Orders cannot be cancelled once your order has been processed for shipping.
If you refuse your package, your original shipping is non-refundable and that same amount will be deducted from the product total. Refused packages that qualify for free shipping will be assessed the actual cost to ship the order to you and this amount will be deducted from the product total. A 25% restock fee is charged on all refused shipments, including all shipping costs incurred.